What is door-to-door fraud?
Fraudsters come in all shapes and sizes. Anyone can be a victim of fraud whether it takes place online or offline.
Door-to-door fraud scams involve people selling goods or services that are either not delivered or are very poor quality. You won’t get value for money and you may get billed for work you didn’t want or agree to.
Many legitimate businesses also use face-to-face or door-to-door contact to sell their goods or promote services - so it's important to know the difference and spot the signs.
This month, the West Sussex Fraud Prevention Working Group, which is made up of members from Sussex Police and Trading Standards as well as other community safety services, have been holding awareness events across the county to educate the public on this type of fraud.
Some of their key tips include:
- Check if the cold caller has an ID badge or proof of who they work for
- Be wary if you are asked for bank details before receiving any goods
- Don't feel pressured into agreeing anything, take your time and research into the provider
- If they tell you they are doing work for your neighbours, speak to your neighbours and trusted friends, you can also enquire with Trading Standards
- If in doubt, always check with a trusted family member or friend
You can read more about the signs on the Stop! Think Fraud website and if you have been a victim of fraud and need support, please see the available services on my SafeSpaceSussex website.

Katy Bourne OBE Sussex Police & Crime Commissioner
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